(a) In consideration of both the licenses and rights issued by us, the licensee shall pay to us the amount mentioned on the website from which the order is placed as a one-time, upfront fee. Licensee must pay the License Fee in full at the time of placing the order, and no credit will be offered under any circumstances.
(b) Once paid, the License Fees shall be non-refundable. After seeing the demonstration and being completely satisfied with the product, the Licensee has placed the order. The Licensee will receive the full source code of the module (which is not encrypted) after the purchase, so all sales are final. Our products are not eligible for refunds, returns, exchanges, or demo copies. Before purchasing the items, if Licensee has any questions or concerns, please email us or submit a ticket via the ticket support system. We would be pleased to assist you and make certain that you are satisfied with your purchase. As a result, the License Fees, in whole or in part, are non-refundable. Under no conditions will a claim for a refund of the License Fees be considered.
(c) We reserve the right to cancel the licence at any time if the Licensee violates any of the License Agreement’s terms. The Licensee can terminate the Agreement at any time by uninstalling and/or destroying the product at its sole discretion (or any copies thereof). The Licensee, on the other hand, would not be entitled to a refund of any fees charged to us, under any circumstances.
(d) If the product/module does not operate on the Licensee’s site, we will need the site access information (e.g., FTP information, Database information, etc.) to address the issue. FTP and admin login information are also needed to resolve the issues (3rd party machine access tools are not allowed). No communication would be entertained if FTP and Admin details are not provided to analyse the issue.
(e) Before buying any of our products, the Licensee should carefully read the product description and check the DEMO. The product should only be purchased if the Licensee is completely satisfied. However, if the product does not perform as mentioned in the details and DEMO and we are unable to reslove the problems, the Licensee will only be then refunded the amount received from us, with no interest, penalties, or other fees.
* Note: For definitions and detailed terms & conditions, kindly refer to our “Terms & Conditions”.